Programs and Registration

CLICK HERE TO DOWNLOAD THE FALL 2017 PROGRAM GUIDE!*
Still browsing through the Summer 2017 program guide? Click here.

2 Easy Ways To Register

NEW FOR FALL 2017 – You can register ONLINE for birthday parties starting on August 16, 2017!
1. Visit www.vancouver.ca to register online. Online registration for Fall 2017 will begin on Wednesday, August 16th at 9:00AM.
2. Registration for Fall 2017 programs in person or over the phone will start on Wednesday, August 16th at 9:00AM at the Trout Lake Community Centre (3360 Victoria Drive, Vancouver, BC, 604-257-6955)
*Please note: You can now register for all Birthday Party programs on line, by phone, in person.

Online Registration

If you are new to online registration please set up an account 48 hours prior to registering for your class. Please contact us if you would like us to set up an account for you, or you require assistance accessing your account. Registration is first-come, first served. Programs may fill up quickly so don’t delay!

Convenient Payment Options

Participate on your own terms through our convenient drop-in and registration options. We accept Visa, MasterCard and American Express for online and phone registration, and in person registration also accepts cash and debit. Cheques are accepted for Association Programs only. N.S.F cheques will incur a $20 fee.

Refunds

Full refunds will be issued for any programs cancelled by the Centre. Refund requests must be submitted within 24 hours of the completion of the 2nd scheduled class. No other refund requests will be considered without a doctor’s note. All refunds will be pro-rated with an administration fee of $5 applied to each person & program.
*Refund Policy: Birthday Party is 14 TLCC business days.
*Refund Policy: All Camp programs, Personal Training and Workshops 7 Trout Lake CC business days-full refund, 3-6 TLCC business days’ 75% refund and 1-2 business day’s 50% refund.
*Refunds will be returned by method of payment, with the exception of cash.

Financial Assistance / Leisure Access Program (LAP)

Individuals and families requiring financial assistance may be eligible for subsidy through the Vancouver Park Board’s Leisure Access Program. Those with a valid leisure access card can receive up to 50% discount towards program and fitness centre fees (single admissions and monthly passes) at Trout Lake. For more information about the LAP program, please call 604.257.8497 or visit the Access Service LAP Website.

Privacy Policy

In the course of providing programs and activities, the Vancouver Board of Parks & Recreation collects personal information from members and other individuals who participate in classes, workshops, events or other facility uses. This information may be used for the provision of services, communication, processing payments and/or statistical purposes. We respect the importance of protecting the personal information and do not release it to other persons, companies or agencies. For more information on this subject, please call 604.257.6955.