Registration & FAQs

No, sorry, there is no cash machine on site.

Yes! The café serves espresso-based drinks, cold drinks, snacks, sandwiches, and fresh-baked cookies and muffins, among other goodies.

It is located in the Rink lobby. If you come from the Centre’s main parking lot, that means you should walk through the lobby and straight down the Centre’s main hall and through the wood doors to the rink.

No. We have a licensed preschool for children aged 3 and 4 years old. Registration takes place in late winter for the following program year. Preschool begins in September and runs through June.

We occasionally have spots come open during the year. Please browse our Licensed Preschool page for more information.

No. The nearest library is Britannia, 1661 Napier St, Vancouver, BC V5L 4X4

No. The nearest pool is Britannia, 1661 Napier St, Vancouver, BC V5L 4X4

Yes. Located in the washrooms next to the entrance from the parking lot.

Trout Lake is on the City of Vancouver’s Van Wifi network. It does not require a password but you do have to actively accept the terms through a pop-up page when you first join the network.

Yes, the Trout Lake Ice Rink is NHL-sized. Get more information on the Ice Rink page.

No, we don’t have a seniors centre. However, we do have an active Seniors Community and regular seniors’ activities and targeted programs. Come by the Centre to find out more or check out the seasonal Recreation Guide.

We collect found items at the front desk. If you have lost an item or found something that doesn’t belong to you, please inquire at the front desk. Unfortunately, due to limited storage space, we can only keep things for a short period of time.

Trout Lake Community Centre Association and Park Board sometimes take photos/videos/other media in order to promote programs in print or online. If people are included in those photos and are identifiable, they will be asked to sign a photo release form. Participants are always welcome to deny permission for their photo to be taken when taking part in a Trout Lake program.

Instructors are not allowed to take photos of the classes they instruct, or to ask participants for permission to take their photo.

Yes! Read more about availability, rates, and additional details on the Rentals page.

The Board of Directors of the Trout Lake Community Centre Association (TLCCA) hold the Annual General Meeting annually on the fourth Wednesday of November. Everyone is welcome to attend and members of the Association are eligible to vote.

Any member is eligible to vote at the AGM if they have registered for an Association program or renewed their membership more than 30 days before the AGM, and their membership is in good standing. A member is not in good standing if they’ve failed to uphold the constitution or haven’t complied with the bylaws or policies of the Board, if and to the extent applicable.

Anyone over the age of 18 who registers for Association programs and activities at the Centre (note that this excludes Fitness Centre and rink programs) will automatically become a member unless they choose to ‘opt out’/decline the membership. However, adult community members may specifically request membership by registration, with assistance of Trout Lake staff. A Membership lasts 12 months from the date the person becomes a member.

Any member in good standing who is qualified to act as a Director as set out in section 44 of the Societies Act of British Columbia and renewed their membership more than 30 days before the AGM is eligible to be a Director. We are looking for experienced volunteers in the areas of Human Resources, Legal and Strategic Planning.

Names of nominees are submitted in writing before the AGM and made available to members at the AGM. Eligible members may also be nominated by a member at the AGM.

Join one of our committees! Read more about committees and how you can get involved with the Trout Lake Community Centre Association on the Get Involved page.

• Full refunds and transfers to another program will be issued for any program cancelled by the Association. 
• Full refunds and transfers to another program, minus a $5.00 administration fee, will be issued to the purchaser if requested a full 48 hours before the first class.
• For refund & transfer requests received up to 24 hours after the second advertised class, the purchaser will be charged a $5 administration fee and the cost of the first two classes. After this time there is no refund.
• Material fees non-refundable after the first advertised class.
• Cancellation requests cannot be submitted by email or 3-1-1 calls. Please call the front desk at 604-257-6955 during operating hours.
• Registrations are non-transferable to another person.

• Full refunds, minus a $5 administration fee, will be issued to the purchaser if requested a full 30 days’ prior to the party date. Note that 30 days includes weekend days.
• Cancellation requests cannot be submitted by email or 3-1-1 calls. Please call the front desk at 604-257-6955 during operating hours.
• Registrations are non-transferable to another person.

• Full refunds, minus the $5 administration fee, will be issued to a purchaser if requested a full 8 days before the start date. Note that 8 days includes weekend days. For example, if a workshop is planned for July 10 at 9:00 a.m. a request for cancellation must be received by 9:00 a.m. on July 2.
• Refund requests received after the 8 day period will not be issued any refund.
• Cancellation requests cannot be submitted by email or 3-1-1 calls. Please call the front desk at 604-257-6955 during operating hours.
• Registrations are non-transferable to another person.

In the course of providing programs and activities, the Vancouver Board of Parks and Recreation collects personal information from members and other individuals who participate in classes, workshops, events or other facility uses. This information may be used for the provision of services, communication, processing payments and/or statistical purposes.

We respect the importance of protecting the personal information and do not release it to other persons, companies or agencies.

For more information on this subject, please call 604-257-6955.